Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Return Policy
All products purchased from LILY'S CHILIES are guaranteed to be fresh and made in a Registered Food Facility. Food product cannot be returned once it leaves our facility. If you are not 100% satisfied with your food purchase, please contact us and tell us why! Your feedback is important to us!

You can always contact us for any return question at hi@lilyschilies.com.